Refund Policy :
At Hotel Rudransh, we strive to provide a seamless booking experience and ensure complete transparency regarding cancellations and refunds. By making a reservation through our website or any authorized booking channel, you agree to the terms outlined in this Refund Policy.
Booking Confirmation
A reservation is considered confirmed only after full or partial payment (where applicable) has been successfully received and a booking confirmation has been issued by Hotel Rudranssh. Guests are advised to review all booking details carefully upon receiving their confirmation.
Cancellation by the Guest
If you wish to cancel your reservation, you must notify Hotel Rudranssh as soon as possible. Refund eligibility depends on the cancellation timing, the rate plan selected, and the specific booking conditions communicated at the time of reservation.
Certain promotional, discounted, advance purchase, group, event, or special package bookings may be non-refundable or subject to different cancellation terms. These conditions will be clearly communicated during the booking process.
Refund Eligibility
Where a booking qualifies for a refund under the applicable cancellation terms, the refundable amount will be processed after deducting any applicable cancellation charges, taxes, transaction fees (where applicable), or charges for services already utilized.
If a guest shortens their stay after check-in or checks out earlier than the confirmed departure date, refunds for unused nights are generally not provided unless otherwise approved by Hotel Rudranssh.
Refunds are not available for no-shows, unused services, or missed check-ins unless specifically permitted under the applicable booking terms.
Cancellation by Hotel Rudranssh
In rare circumstances where Hotel Rudranssh must cancel a confirmed reservation due to unforeseen operational issues, force majeure events, maintenance requirements, government restrictions, or other circumstances beyond our reasonable control, guests may be offered one of the following options:
- Rescheduling the booking for a future available date.
- Accommodation in an equivalent room, subject to availability.
- A full refund of the amount paid for the cancelled reservation, where applicable.
The hotel shall not be liable for any indirect expenses such as transportation costs, airline tickets, travel arrangements, loss of business, or other consequential losses arising from such cancellations.
Refund Processing
Approved refunds will be processed using the original payment method wherever possible.
Refund processing times may vary depending on the payment provider, bank, credit card issuer, or financial institution. While Hotel Rudranssh initiates eligible refunds promptly, it may take 7 to 14 business days for the refunded amount to reflect in your account.
Non-Refundable Charges
The following may not be eligible for refund unless required by applicable law:
- Non-refundable promotional bookings.
- Advance purchase or discounted reservations marked as non-refundable.
- No-show bookings.
- Charges for services already consumed during the stay.
- Transaction or convenience fees charged by third-party payment providers, where applicable.
Force Majeure
Hotel Rudranssh shall not be responsible for delays or inability to provide services due to events beyond its reasonable control, including natural disasters, pandemics, government restrictions, civil unrest, power failures, or other force majeure events. Refunds in such situations will be handled in accordance with applicable laws and the hotel’s operational policies.
Third-Party Bookings
Reservations made through online travel agencies (OTAs), travel agents, or third-party booking platforms are subject to the cancellation and refund policies of those respective platforms. Guests are advised to contact the booking platform directly for refund requests related to such reservations.
Changes to This Policy
Hotel Rudranssh reserves the right to modify or update this Refund Policy at any time without prior notice. Any changes will become effective immediately upon publication on our website.
Contact Us :
If you have any questions regarding cancellations or refunds, please contact Hotel Rudranssh through the contact details available on our official website.
Hotel Rudransh
By making a reservation with Hotel Rudranssh, you acknowledge that you have read, understood, and agreed to this Refund Policy.